At Onex Bet, your personal information is of the utmost importance to us. This Privacy Policy clearly explains what data we collect, why we retain it, and how we keep it secure.
Why We're Different
Every transaction and piece of personal information on Onex Bet is protected by 256-bit SSL encryption. Hackers and third parties have no way of accessing your data.
Your name, phone number, email, or any other personal information is never sold to advertisers or third parties. Your privacy matters more to us than business.
Your data is stored on secure servers. Regular security audits and updates are conducted to keep your information protected at all times.
Only authorized personnel may access user data, and only as required for their specific role. All access is logged and reviewed on a regular basis.
You have full control to view, correct, or delete your personal data. Contact our support team at any time to manage your information.
Onex Bet complies with GDPR and international data protection standards. We maintain full transparency in how your information is managed.
Onex Bet (onexbet-play.com) takes your privacy seriously. This Privacy Policy ("Policy") explains in detail how your personal information is handled when you use our platform.
By creating an account or using our services on Onex Bet, you are deemed to have accepted this Privacy Policy. If you do not agree with the policy, please refrain from using our services.
This Privacy Policy applies when you:
This Policy has been prepared in compliance with the applicable laws and regulations of Bangladesh and all other countries where Onex Bet operates.
Onex Bet collects several types of information. A full breakdown is provided below:
| Data Type | When Collected | Example |
|---|---|---|
| Identity Information | At Registration | Name, Date of Birth, Gender |
| Contact Information | During Account Registration | Mobile Number, Email, Address |
| Identity Verification Documents | During the KYC Process | NID, Passport, Driving License |
| Financial Information | At the Time of Payment | Mobile Banking Number, Bank Account |
| Support Information | Support Hours | Chat Logs, Email Conversations |
Onex Bet uses your information only for specific, legitimate purposes. We never use data beyond what is necessary.
Onex Bet never sells your data to third parties for advertising purposes. You may unsubscribe from marketing emails or notifications at any time.
Onex Bet uses cookies and similar technologies to enhance your experience on the website. Cookies are small text files stored in your browser.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login sessions, security | Deleted at End of Session |
| Functional Cookies | Remembering language preferences and settings | Up to 1 Year |
| Analytics Cookies | Traffic analysis, usage patterns | Up to 2 years |
| Marketing Cookies | Relevant Advertising (With Consent Only) | Up to 90 days |
You can disable or delete cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the website to not function properly.
Onex Bet never sells your personal information. However, limited data may be shared in the specific circumstances outlined below:
Before sharing any data with third parties, Onex Bet ensures they maintain adequate data protection standards and have signed a confidentiality agreement.
Onex Bet does not retain data beyond what is necessary. However, certain information must be kept for a defined period for legal and business purposes.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulations |
| KYC Documents | 5 years | Anti-Money Laundering Laws |
| Support Chat Logs | 2 Years | Service Quality Control |
| Marketing Data | Until consent is withdrawn | Based on your preferences |
Once the designated period has passed, data is securely deleted or anonymized.
As an Onex Bet user, you have the following rights regarding your personal data:
You may request to know what information Onex Bet holds about you.
You may request corrections to any inaccurate or outdated information.
You may request deletion of your data under certain circumstances.
You may object to the use of your information for specific purposes.
You may request a copy of your data in a portable, readable format.
You may unsubscribe from marketing communications at any time.
To exercise any of the rights listed above support@onexbet-play.comEmail us at. We typically respond within 30 days.
Onex Bet strictly prohibits anyone under the age of 18 from using its services. We do not knowingly collect personal information from minors.
If we become aware that an account has been created by someone under the age of 18, that account and all associated data will be deleted immediately. If a parent or guardian believes their child has registered by mistake, please contact us at support@onexbet-play.com.
Onex Bet uses industry-leading security technology to protect your personal information:
In the event of a data breach, we will notify affected users within 72 hours and inform the relevant authorities.
Onex Bet reserves the right to update this Privacy Policy at any time. In the event of any significant changes, we will:
Continuing to use Onex Bet after any policy changes will be considered acceptance of the updated policy. We recommend checking this page regularly.
If you have any questions, concerns, or complaints about our Privacy Policy, don't hesitate to reach out. We're always here to help.
| Contact Channels | Description | Response Time |
|---|---|---|
| Support@onexbet-play.com | 24–48 hours | |
| Live Chat | Chat After Logging In to the Website | Instant (24/7) |
| FAQ | FAQ for General Inquiries | Automatic |
We aim to respond to your complaint within 30 days. For more complex matters, it may take longer — in which case, we will keep you informed.