Betting is for entertainment only. At Onex Bet, we believe responsible gaming is the foundation of lasting enjoyment. We're always here to support you.
Set Limits — Stay in Control
Key Concepts
Responsible gambling means betting in a way that doesn't interfere with the other important areas of your life. At Onex Bet, we believe betting is a form of entertainment — not a way to make a living or a solution to financial problems.
A responsible bettor always sticks to their budget, avoids chasing losses with impulsive bets, and never treats betting as their sole source of enjoyment. This mindset is what keeps you happy and safe in the long run.
If you answered "yes" to any of the above, contact our support team right away.
Protection Tools
We've built multiple tools and features to help keep you safe — all completely free and available whenever you need them.
Set your own daily, weekly, or monthly deposit cap. Once a limit is in place, it cannot be exceeded. Any increase requires a 24-hour waiting period — so you don't make decisions in the heat of the moment.
Set a maximum amount for each bet. Smaller bets not only protect your budget — they make the experience more enjoyable. On Onex Bet, this tool takes just a few seconds to set up.
Decide in advance how long each session will last. Once the time is up, Onex Bet will automatically end your session and send you a notification. Taking a break is not a defeat.
Temporarily close your account for anywhere between 24 hours and 30 days. During this period, logging in or placing bets will not be possible. It's the best way to clear your head and spend more time with family.
Choose self-exclusion for a long-term break from betting. You can exclude yourself from the platform for anywhere between 6 months and 5 years. Taking this step is a sign of strength.
You'll receive periodic pop-up notifications summarising how long you've been playing and how much you've won or lost. This small reminder helps keep you grounded.
Step by Step
Enabling responsible gaming tools on Onex Bet is quick and easy. Just follow the steps below:
Log in to your Onex Bet account and click the profile icon in the top right corner.
Click on "Account Settings" or "Responsible Gaming".
Deposit limit, bet limit, cooling-off, or self-exclusion — choose whichever option works best for you.
Enter your preferred limit amount and duration, then confirm.
Click the "Save" or "Confirm" button. Changes will take effect immediately.
Reach our support team via live chat anytime you need help.
Tools Guide
Set a deposit limit to ensure your betting spend never exceeds a set portion of your monthly income.
Deposit LimitIf you want to spend more time with family or focus on work, turn on session time limits and Reality Check.
Session LimitIf you lose your cool after a losing streak, choose a cooling-off period and come back with a clear head.
Cooling-OffIf you're concerned about your betting habits, self-exclusion is available. Making that call takes courage — and it's the right one.
Self-ExclusionWarning
If you notice these signs, seek help right away. Acknowledging the problem is the first step toward solving it.
Problem gambling behaviour tends to develop gradually. Be honest with yourself about the signs below.
If you notice one or more of the signs above, don't wait — contact Onex Bet support or activate self-exclusion. We're here to help, not to judge.
Smart Betting
Here are the rules that experienced bettors on Onex Bet always follow.
Minor Protection
Onex Bet strictly prohibits all betting services for anyone under the age of 18. Age verification is mandatory at registration, and any suspicious account is reviewed immediately.
Parents and guardians are advised to use parental control software on shared devices and regularly review browsing history to prevent children and minors from accessing betting sites.
If you suspect a minor is using Onex Bet, contact us immediately at support@onexbet-play.com. We'll take action within 24 hours.
Age is verified at registration on Onex Bet using your NID or passport. Providing false information will result in permanent account closure.
Help & Support
If something's wrong, talk to us — we'll listen without judgment. Onex Bet's support team is always ready to help with responsible gaming.
Chat with our trained support team anytime via 24/7 live chat. They'll handle your concerns with full confidentiality and help you use the right tools.
Email us at support@onexbet-play.com. Any responsible gaming request — limit setup, cooling-off, or self-exclusion — can also be submitted by email.
Answers to common responsible gaming questions are available on our FAQ page. How to set limits, how self-exclusion works — everything is explained clearly.